Customer Testimonials for #1 Auto Sales
Debbie - 2013 Ford Escape
“First and foremost, I consider Sid and Shea both personal friends and they truly have your best interest at heart. I am now on my third purchase from them in the last 10 years. This is where I choose to and will continue to buy good…. no…. excellent cars that fit into my budget. Shea always finds the best finance route for me. They have always kept me in the kind of vehicle I like to drive; always very nice, very clean vehicles.
Sid and Shea are different than any other car dealers because they really want to help you, not just take you for every dollar they can. They always treat me like I am their favorite customer and I feel comfortable knowing that every time I’m ready to change cars, they will put me in what I want and I know I will not be disappointed. If you want to know if there is anyone out there who is decent and honest, my answer is YES! It’s Sid and Shea Phillips and Number One Auto! Go see them, look around, say hello, and tell them what you want. They can put you in a very nice ride without putting you in the poor house! And tell them Debbie sent you!”
Thomas and Sonya - 2008 Ford Edge
We are writing to express our appreciation for Shea and Sid Phillips at Number One Auto Sales. We were in the market for another vehicle and decided to visit Number One Auto Sales to view their inventory. We found a vehicle we loved and, after thorough research and much consideration, we decided to purchase the 2008 Ford Edge. Shea and Sid were very informative, patient, and considerate of our time and business. From the initial conversation to the closing of the sale, they displayed exceptional professionalism and customer service and really cared about our satisfaction. Additionally, they followed up with us after the purchase to make sure we were still satisfied. This was the first of what we hope to be several purchases at Number One Auto Sales!
-Thomas & Sonya
Bob from Weston, WV - 2012 Nissan Rogue
“Are you looking for a quality, preowned vehicle? Then stop and see my friends Sid and Shea Phillips! I have purchased my last six or seven automobiles from Number One Auto over the past 20 years. Why do I keep going back? Quality vehicles, honest folks, and friendly service before AND after the sale! No lies and no gimmicks with Number One Auto. Best of all, they stand behind every vehicle they sell. When Sid and Shea tell you it’s a good deal, you can take it to the bank!”
-Bob from Weston, WV
Vaden and Elma - 2011 Ford Taurus
“Sid and Shea continue to carry on a tradition of excellence. We have purchased several vehicles from Number One Auto over the years. We have always been treated like family. We have never seen any high-pressure selling with them. They have always worked hard to get the best financing available and give us a good trade-in value. The entire staff at Number One Auto is always friendly and helpful. If we have ever encountered a problem after the purchase, they have done their best to make it right. We even like to stop in and sometimes chat about our town, politics, weather, and even our kids. Their service department is excellent too! They get things done quickly and efficiently. We would recommend Number One Auto to anyone looking for a better than average preowned vehicle at a fair price with fantastic service after the sale!”
-Vaden and Elma
Letta - 2010 GMC Terrain
“Since 2007, I have purchased three vehicles from Number One Auto. Each time I visit their lot, I am treated like family. The staff is very knowledgeable and friendly. They care about their customers and want them to have a great experience. When I began looking for my current vehicle, I only had to stop in and tell them what I was looking for. It was very comforting to me that they took the time to ask me what I was looking for, not just show me their inventory and try to sell me a vehicle. Shea listened to me and was able to find me a vehicle that fit my needs as well as my budget and made purchasing my vehicle stress-free and easy! I have been very pleased with the service I have received from Number One Auto. I trust their entire staff and will certainly go back to them in the future! Thank you, Number One Auto!”
Dennis - 2010 Toyota RAV4
“I have been dealing with Number One Auto for well over a decade now and I found early on that they stand behind what they sell. The sales staff and the mechanic are the most helpful! I have purchased 4-5 cars now. I SHALL buy from them again! I recommend Number One Auto Sales above all other car lots here in Upshur County, WV.”
Julia via Google Reviews: A 5-star rating! - 2011 Chevrolet Equinox
Dana - 2012 Dodge Ram
They're awesome guys to deal with. They helped me even though I didn't have the best credit, and got me into a new truck! Service is second to none! Thanks again guys, I'd recommend you to anyone!
Jimi from Grafton, WV - via Facebook review: 5 st - 2006 Jeep Liberty
The absolute BEST service EVER! These guys really make you feel at home and treat you like you're family, not just another dollar sign walking through their door. Very nice, generous and caring folks! And LOVE the music.. Adds a touch of excitement and motivation! Shea is an awesome salesman! These people really care about their customers. Thank you Number One Auto for putting me in my new (to me) 2006 Jeep Liberty Limited Edition! Absolutely LOVE it! 100% satisfied, hands down!!! Most pleasant place/people to work with!
Jennifer from Elkins, WV via Facebook: 5 star rev - 2010 Ford Edge
All of the gentlemen there where great from beginning to end. They made our car buying process one to remember . It was by far the greatest customer service I've ever experienced. The atmosphere was relaxed but you got a feeling that they meant business getting you that quality car you needed without breaking the bank.. If you are looking for a high quality car and excellent customer care this is will you need to go. We will definitely be back again!!!!!
Mandy - via Facebook: 5 star rating! - 2009 Pontiac G6
This is the 5th vehicle we have purchased from Number 1 and they have never let us down! Today was extra special because we purchased my daughter her very first car. Every staff member was extremely nice towards all of us especially towards my daughter Brooke! I'll rest easy knowing our daughter will be driving a safe newer vehicle! Special thanks to all the staff members for the awesome hospitality towards my children, family, and the children we babysit!
Donna - via Facebook: a 5 star rating! - 2010 Dodge Journey
Very pleased with the people here they are all very friendly and you feel very welcome and comfortable when you walk into there place . Oh and never a dull moment lol always a very good sense of humor lol definitely a 5 + star here at number one auto !!!! Great work guys!